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Four Digits | Jansbinnensingel 26, 6811 AL Arnhem, The Netherlands |
Ralph Jacobs is one of the CEOs of Four Digits and a Zope developer for over seven years. Ralph has more experience on the back-end of software systems and has contributed on several different CMS's and lately on Plone. Next to that, a big passion is making music, He's producer, remixer and live performer for Kamara. Four Digits is specialized in Plone based content management solutions. Kamara is an techhouse live act together with DJ Kasper Kwant and percussionist Martijn Jacobs. We create Tech house. Four Digits - Kamara -

Update on ISO9001 and Plone

by Ralph Jacobs Dec 21, 2012

ISO9001 and Plone are good friends


Quite a while ago (November 2009) I wrote an article about how we got certified for ISO 9001:2008 using Plone. In this article we describe how we created the system and how Plone and ISO 9001 can be good friends and very useful in your company.



Currently our Plone based Quality Management System is bigger than ever and growing almost daily. All the members of the Four Digits team write procedures, instructions and manuals (employee manual, yearly plans). Currently our system consists of 123 instructions, 14 procedures and 9 manuals.


Keep your info updated

The system is open for all the employees of Four Digits, everyone can write and update the content of the system and this works very nice in practice. This encourages people to write documentation since it's a collaboration of everyone.


Audit yourself and have yourself audited by an External Auditor

Since the system is open and selforganizing you will need a quality assurance controller. Somebody who can keep an eye on the quality of the content. We organize two audit sessions a year where the qualtiy assurance controller audits all the aspects of the quality management system. Next to that our external auditor (DNV) meets with us to audit the whole system and our company.


Feedback from our lead auditor

In July this year Det Norske Veritas reviewed our company and quality management system with success. Our ISO 9001:2008 certificate is extended!


The lead auditor who did the audit gave us good feedback on how we could improve things and was also impressed how we managed to implement ISO 9001 using Plone. He especially liked that ISO 9001 wasn't the goal, but a helpful tool to improve quality company wide. Most people want to get certified to say they are ISO 9001 certified instead of really try to implement it in practice.


Article "Kwaliteit met een grote K" written by Peter Blankestijn (DNV)

To celebrate this sucess our auditor, Peter Blankestijn wrote an article (in dutch language) about our success story. If you are interested in an English version or want to know more about this, please contact me and I will gladly answer your questions.



Posted by John at Dec 21, 2012 05:47 PM
ISO 9000 and Plone really go together well. Plone is self documenting by recording changes to different objects. Plone's workflow manager is also a great tool for documenting processes. The strength of ISO9000 is the auditing requirements as you have explained, but also the fact that they require documentation of problems and a system to fix those problems. Plone helps in that area also.

The Process of achievement of ISO 9001

Posted by thirumaran at Oct 17, 2013 12:00 PM
Great Information! While developing software or building a company that works with technology or engineering-related projects, it might be worthwhile for you to apply for <a href="">ISO Certification</a>.
ISO 27001

Today ISO lossing his Quality ?

Posted by ISO 27001 at Oct 19, 2013 01:08 PM
The ISO 9001 is an Practical standards provides framework for Management system.

<a href="http://www.isocertification[…]ification.html">ISO 27001 Certification</a>
Made by Four Digits based on Plone.
Made by Four Digits based on Plone.